Whether you operate a float therapy center, a salt cave, or another holistic wellness service, welcoming and educating new clients is a key component of their success. Orientation videos can assist you in delivering a consistent, quality experience each and every time.
Benefits of Animated
SO WHAT DOES THIS LOOK LIKE?
Where possible, I recommend blending real images of your facility with animated characters. This helps your clients to connect with the real, tangible space but still keeps them engaged in the information you're trying to provide. Here's the video we use at my center.
HOW ABOUT A DIFFERENT TAKE?
The example below provides more of an overview than a step-by-step tutorial. In this case, my client is an acupuncturist who offers different types of services, and her patients need instructions before arriving. Further, she wanted a different look and feel than the colorful cartoon shown above, and there was no need for "live" photos.
Like what you see so far?
Wanna know the process?
LET'S DO THIS.
If you're ready to get the ball rolling, get started with a quick Intake Form. You'll immediately receive access to my client portal and an invoice for the retainer. Check your email for the next steps.
LET'S CHAT FIRST.
I'm happy to answer any questions or talk though your ideas. I love getting to know you and personalizing the process, so we can be as collaborative as you want... or I can work autonomously.
Frequently asked questions
Where can I use this video?
Anywhere you'd like! Once we're done, it's yours. Feel free to post it on social media, YouTube, or your website. You can include a link to it in your appointment confirmations, use it for paid ads, or anywhere you think it will provide value. Feel free to edit it and create little FAQ videos as well.
Whose voice will we use?
That's up to you. You're welcome to use your own, pay a professional, have another team member of friend do it, or I'll narrate for you at no additional charge.
Do I get my own avatar?
Absolutely! If you'd like a custom avatar, we can certainly make that happen. I'll just need a photo or two of the person you'd like it to mimic, as well as instructions on what color/style clothing to use. Unfortunately, I can't fully customize it with logos, but I'll do my best to make the clothing match your brand.
How do I record the audio?
Find a quiet place, ideally a room with carpet, curtains, etc. to help absorb background noise.
What kind of photos do you need?
Professional photos are great, but cell phone photos typically work just fine. Please be sure photos are taken in a 16:9 format.
What if I have slightly different procedures now due to COVID-19?
I am more than happy to make two versions of the video for you. Just note in the script any places that are "post-COVID", and I'll leave them out of the "COVID" version.
What if I need updates later?
I don't like to nickel and dime people. If it's a quick update, it'll probably be done at no cost to you. If you'd like to add content or change an entire section, just ask for a quote.
How long does the process usually take?
In most cases, it takes between 3-10 business days once I receive the script and photos from you. I'll let you know if I have other projects that could cause a delay in the start.
Do I get to review the video before it's finished?
Yes. Once all content is complete, I'll share a rough draft of the video, and let you know what the final amount due will be. I use an online tool where you can enter your feedback, so it automatically records the exact spot you're referencing.
Can you help on the script?
Absolutely. I'll provide a template that you can use, and if you'd like, you can use any elements of the script we use at Sukhino Float Center & Salt Cave. I'm also happy to write a script for you or provide feedback on yours.
How do I get the files to you?
You're welcome to send a Dropbox or Google Drive link, or I can send a link for you to upload your files into my client portal.